If I love you a lot, and demonstrate that to you clearly through my actions, then I think it is only fair that you love me back. If you don’t want to love me back, or if for some reason you feel you can’t, we would probably both be better off if you would be…
Those that occupy that rarified space of ‘best-in-class’ sales transformation programs deliver exceptional value to their companies. Without exception, the leader driving the change is passionate, charismatic, dedicated to the cause, and the guiding light for the rest of the participants in the program. One such leader is Glenn Davis, a senior executive in the…
This is an extract from the Executive Sponsor Program section of my book: Digital Sales Transformation in a Customer First World. Executive customer visits are often clumsy attempts to close a deal that the account manager has not been able to close on their own. These types of meetings often do more harm than good; the…
I too have heard the horror stories. The senior executive arrives to join the ‘closing call’. Because she is not well prepared she sends the deal sideways. Or because there are no agreed rules of engagement she overrides the salesperson’s pricing strategy during the meeting. Everyone’s credibility suffers. I’ve seen this happen too many times. Sales…
In a prior post I outlined the 5 key questions to develop a relationship strategy and in the last four posts I explained #1: Who Matters?, #2: How Do They Think?, #3: What is your Current Relationship? and #4: What is the Relationship Gap? In this post I will outline some thoughts on how you might…
In a prior post I outlined the 5 key questions to develop a relationship strategy and in the last three posts I explained #1: Who Matters?, #2: How Do They Think? and # 3: What is your Current Relationship? Now we know our starting position. In this post I will help you to understand the difference between…
