Exhibit 1: And I find it kinda funny, I find it kinda sad The dreams in which I’m dying are the best I’ve ever had Exhibit 2: Yes, there are two paths you can go by, but in the long run There’s still time to change the road you’re on Exhibit 3: Well, I’ve been…
The Worst Business Advice
I thought about the worst business advice I ever heard when Matt Heinz asked me to participate in his ‘How I Work’ series. He asks a few questions about your working environment, your favorite life-hack or timesaving tip, and so on. One of the questions on the list was: ‘What is the best piece of…
The Customer First Mandate
[NOTE: This is an extract from my new book Digital Sales Transformation in a Customer First World] The world in which we live is a world dominated by the race for attention. In the last two minutes, the world sent 300 million emails, watched 15 million videos on YouTube, and searched 8 million times on Google.…
It all starts in Cork, Ireland. Yes, even the Internet
[NOTE: This is the opening of my new book Digital Sales Transformation in a Customer First World] It was a day in July, in the middle of summer, and it was raining. Not just light rain, but that kind that bounces off the roof of your car doing its best impression of a Buddy Rich jazz…
Mandy, I don’t want to break up either …
I’m trying Mandy, I really am. When you wrote “I don’t really want to break up with you“ it got to me. I thought about it – and I think I understand. (By the way, what you wrote has now been read by thousands of people online, and I’m not sure how I feel about that.) You’re a girl…
Privilege and (In)Equality
Three things happened over just a few days that made me want to write this post. The first was a television documentary that I stumbled upon that told the story of a young woman from a low-income underprivileged area of Dublin in Ireland. Through a formal program at Trinity College Dublin, called the Trinity Access Program (TAP), a limited…