I was recently asked to describe what makes a great business leader. I am not sure I know how to do that, but here are 12 things that I have learned from mentors who were definitely wiser that me. 12 Things That Great Business Leaders Know A great leader is a pioneer, sometimes in a…
Critical Thinking is Dying: The Insight Deficit
Sometimes out of the recesses of our minds a flicker of curiosity emerges. That is always a good thing. Here is a question. Is the pace of technological change coupled with the rapid explosion of data a good thing? 90% of all the world’s data has been created in the last two years. How does…
6 Things Successful (and Respectful) People Do
Sometimes you have to step back and wonder what it is that makes those remarkably successful salespeople just so remarkable and so successful. I’m sure I don’t have the formula nailed – but there are six things that I have seen enough times to suggest to me that they make a real difference. This is…
When Competitors Stalk You
I got an email just the other day from one of our webinar team. He wanted to highlight that six different people from one of our competitors had signed up for the next webinar – some using their own names and others using aliases. He wanted my take on that, and I will get to…
Successful people smile. Cause & Effect.
They say that a child laughs on average 300 times a day, and an adult just 5 times. If that is true, it is pretty sad. I get how life can catch up with us; but at the end of the day what you see in the mirror is what other people see. If you…
AI: Machine V Human? That’s the wrong question
There has been tremendous progress in Algorithms, Data Science, Machine Learning (ML) and Artificial Intelligence. When there is enough data and the workflows are simple, these technologies deliver tangible benefit. However many of the tasks performed by those knowledge workers in Sales, Marketing or Customer Success are Small Data problems, not Big Data problems, and the…